Why Glasgow Businesses Need IT Support Now More Than Ever

What a year the last twelve months have been. Businesses big and small have trundled through some of the most arduous periods in their existence and have had to adapt to this new normal that we now face.

There is no surprise that companies up and down the country, from Land’s End to John o’ Groats, have been searching for innovative and effective ways they can support their business through this unprecedented time.

While many things could be done to maximise the efforts of those working within your business, there are also external resources that could also be implemented into your business model to further fuel your efforts and to achieve the results that you are setting out to achieve.

With this in mind, we will be considering below some of the reasons why businesses – more specifically, Glaswegian businesses – need IT support now more than ever.

Whether you are an existing business that is settled in this vibrant Scottish city or are planning to open a company there in future, Texaport has you covered. Read on to find out a little more about IT support and ways it could benefit you and your company in the long term, as well as the short.

Adequate Levels of Cybersecurity 

It goes without saying, but no matter the size of your business, the last thing that you want is for a data breach to happen or for a hacker to gain control of any sensitive information within your company. Ensuring that your entire business possesses adequate levels of cybersecurity minimises the chances of this happening.

With this in mind, it is worth being aware of the leading causes of data breaches, so you can utilise services provided by companies such as ours to prevent them from happening. As we have spent more time than ever online in the last year, this must be at the top of your list of priorities; not paying attention to the cybersecurity of your business could lead to consequences that you want to avoid.

With an increase in the number of criminal organisations fooling the general public as of late and scamming already vulnerable people for their money, you must be vigilant to this type of situation.

The most common ways that data breaches occur within businesses include the following:

  • Criminal Hacking: It goes without saying, and there is little surprise, that the most common reason why a data breach takes place within a company is a direct result of hacking from criminals. Whether this is a singular person or a group of criminals, this particular method of hacking a company’s cybersecurity makes up around 45% of all incidents, which is quite a lot when you consider it fully. Once criminal organisations have the credentials they need to access your business’s sensitive information, they could cause havoc, so you must ensure these details are kept safely and securely out of the hands of individuals like these. This is also why businesses, both in Glasgow and beyond, need an IT support system; they provide the levels of security required to protect your business from external threats.
  • Human/Employee Error: When we think of a data breach, our minds tend to automatically consider the types of situations such as the one mentioned previously. But there are other situations that constitute a data breach, which doesn’t necessarily come about due to criminal activity. Following criminal hacking as the most common reason why a company data breach happens, human error makes up approximately 22% of data breaches that affect businesses. While some of these are complete accidents – such as sending an email containing sensitive information to the wrong person – you must do what you can, as a business owner, to prevent situations like these from happening. Ensuring that your entire workforce goes through the relevant training programmes will minimise the chances of a problem like this arising and provide your workforce with the tools and knowledge of how to act if they find themselves in this situation in the future.

Naturally, as a business owner, you have many other responsibilities and factors to consider, both on a day-to-day basis and for more longitudinal aspects of your business.

Having cybersecurity within your business is crucial, but this is not the be-all and end-all of running your business and is not the only way that IT support in Glasgow and surrounding areas can benefit you. This leads us to the following point.

Effectively Manage and Store Your Information

Another way that IT support can help your business is by effectively managing and storing your business information in an organised manner.

Having unorganised documents, data, and other important information is not something that you want as an effective business and is something that would surely slow down the ways that your business is working.

Not to mention, having unorganised documents is something that could increase your chances of experiencing a data breach; an important document could end up in the wrong person’s hands. By outsourcing the process of sorting through the information that your company deals with to the likes of an IT support business in Glasgow such as ours, you can focus your time, efforts, and energy on other important aspects of your business.

You needn’t worry about taking time out of your busy schedule to organise the masses of information associated with your business. Mainly when companies across the country are beginning to look at reopening following the easing of current coronavirus restrictions, we can expect that you will be busier than ever, business owners!

Transitioning from the online, working-from-home world to that of the office – where applicable – is sure to require a detailed level of planning from all parties involved. With this in mind, this leads us to our final point.

Easy Access to Cloud Systems

For the vast majority of people who have been working from home in the last year, they have been utilising the various online platforms and cloud systems that exist to enable us to continue doing our jobs in the same way as before the pandemic. It is safe to say that had this unprecedented situation happened twenty years ago, it would have been much more challenging to manage.

This is also a further way that IT support is more important than ever for businesses big and small in Glasgow. Companies who implement the use of cloud systems and subsequent support networks into their own business can expect to maximise their existing storage systems for other things and bolster the opportunities that your employees have for remote working in the future.

While the vast majority of businesses may aim to bring their entire workforces back as we progress further into 2021, some business owners are contemplating their business’ future and the implementation of remote working.

With a large majority of office workers surveyed in favour of some sort of flexible working opportunity beyond the pandemic, this is undoubtedly something worth considering yourself. Implementing the use of cloud systems more permanently into your business will not only provide you and your employees with the opportunity to remote work in the future but is also another way that IT support provided by us can help your business.

We hope you have enjoyed this piece and are feeling confident that you know some of the reasons why your business may need IT support more than ever as we move forward.

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