How To Check The Credibility Of An Online Casino

The realm of online gambling is huge, so huge that finding a new online casino can be a daunting task. The risk of ending up at a rogue casino is considerably lower these days than it was 15 years ago, but it can still happen. And let’s face it, not all casinos are created equal. How then, do we separate the wheat from the chaff? How can we be sure that a casino that looks good from the outside is really all its cracked up to be?

In this article, we’re going to give you the lowdown on how to check the credibility of an online casino. Hopefully, you’ll feel a lot more confident about signing up for a casino account by the end of it.

Independent Reviews

The first place to start when looking for new online casinos is an independent review site like These sites make it a point to thoroughly research every new casino that they come across. You’ll find recommendation lists full of casinos that a team of experts has deemed worthy of exploring. Only the absolute best sites make it on to theses lists, and in order to be considered the best each site must meet certain expectations.

Tick the Boxes

However, even if a casino get’s a review site’s seal of approval, it is still a good idea for you to double check the credibility of the casino in question. Any casino worth its salt must be have the following elements in place: a gambling licence from an official government body, a robust security system, a large range of games from reputable software providers, responsive customer service, trustworthy payment providers and transparent bonus structures.


The UK Gambling Commission is one of the strictest regulatory bodies in the gambling industry. A licence from the UKGC is a sure sign that the casino in question takes the business of online gambling seriously. It is not easy to get a UKGC licence; to get one, a casino must adhere to a strict set of rules that are in place to protect players and ensure fair gaming. The same goes for the Malta Gaming Authority, the Swedish Gambling Commission and the Gibraltar Gambling Commission.

You will find the licence information at the bottom of a casino’s homepage along with the logo of the licencing board. If the information is not clearly displayed, you should look for another casino.


All good casinos will also display the fact that they are equipped with the latest SSL encryption technology. This technology is in place to protect you personal and financial data from theft. Without SSL, your account and any financial transactions that you make will be at risk of exposure. Look for the SSL certificate at the bottom of the homepage and check the web address bar for the little padlock in the top left-hand corner.


Prior to signing up for a casino account, you should spend a good deal of time perusing the game library. Obviously, you want to make sure that the games you want to play are actually offered at the casino in question. However, it is also important that the games come from reputable software providers. A reputable software provider is one that not only produces popular games but is also fully licenced and regularly audited by a third party to ensure that the games are running fairly.

Customer Service

Some might say that a casino is only as good as its customer service department. And while others may argue that the games on offer are more important, there is no denying the fact that poor customer service is a sure-fire way for an enjoyable gaming session to turn into a nightmare if a problem comes up.

We recommend that you test the customer service department prior to signing up for an account by asking them a few questions, perhaps pertaining to the welcome bonus or regarding payments. If you find that the customer service agents are unwilling to answer your basic questions in a friendly and helpful manner, it’s probably a sign that they won’t be of much help if a serious problem should come up in the future.

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